The purchase price of your cocktail machine includes a comprehensive service package: free installation, 2-year full warranty, training, software updates and remote support. There are no hidden costs.
Free installation: Professional installation by certified technicians is always included. Connection, configuration, initial filling and function test - all at no extra cost.
2-year full warranty: All repairs, spare parts and labour are free of charge for 24 months. Travelling costs and emergency service are also included in the warranty.
Staff training: Complete instruction for your team in the operation, cleaning and maintenance of the fully automatic cocktail machine. Training duration: 60 minutes, can be repeated as required.
Software updates: You receive new cocktail recipes, security updates and functional enhancements free of charge for life. Your cocktail machines will always be up to date.
Remote support: Remote diagnostics, online help and telephone support are included for an unlimited period. No per-minute billing or hidden fees.
Spare parts service: You receive standard wear parts such as filters and seals free of charge for the first 2 years. After that at wholesale conditions.
Recipe programming: We programme your individual cocktail creations into the machine free of charge. Subsequent customisations are also included.
Hygiene counselling: HACCP-compliant cleaning plans and hygiene training for your staff are included in the service package.
24/7 hotline: Round-the-clock support at no extra charge. Even at night, at weekends and on public holidays.
Maintenance reminder: Automatic notification of upcoming maintenance work. We coordinate appointments free of charge.