No problem - we will arrange an appointment in advance and only deliver your cocktail machine when you are present. If you are unable to attend, we will reschedule free of charge or deliver to an alternative address of your choice.
Appointments must be arranged in advance: Cocktail vending machines are never delivered unannounced. Our haulage company calls 24 hours in advance and agrees a 2-hour time corridor.
authorise a substitute person: Any person authorised by you can take delivery of the fully automatic cocktail machine. Employees, family or neighbours - you decide.
Free postponement: We will postpone the appointment free of charge up to 24 hours before delivery. Cancellations at short notice are subject to an expense allowance of €50.
Warehouse service: The cocktail machine can be stored for up to 14 days free of charge at the shipping company. It will then be automatically returned to us.
Replacement address: Delivery to your office, restaurant or other address is possible without any problems. We also accept hotels or parcel shops as delivery addresses.
Business delivery: For commercial customers, we deliver directly to the business address during opening hours. Often the most practical solution.
Weekend service: We also deliver on Saturdays or Sundays for a surcharge of €99. Perfect for caterers without time during the week.
Parking authorisation: In secure locations (fenced areas, backyards), parking without presence is possible by prior arrangement.
Subsequent delivery: If you miss a deadline, we will organise a subsequent delivery date as quickly as possible - usually within 2-3 working days.