Most repairs to your cocktail machine only take 15-30 minutes. Thanks to remote diagnostics, standardised components and service technicians throughout Germany, we minimise downtimes to a minimum.
Remote repairs: 70% of all problems are solved by remote maintenance in 10-20 minutes. Software updates, calibrations and setting corrections are carried out online, without travelling.
Standard repairs: Pump replacement, valve replacement or sensor replacement take 30-45 minutes. Our service technicians carry out this routine work without interrupting operation.
Express service: We guarantee a 4-hour repair in the event of critical breakdowns. Our emergency team brings all spare parts with them and repairs on site - with no waiting times.
Modular design: The Cocktailmaker has a modular design. Defective components are replaced within minutes instead of taking hours to repair. Maximum efficiency, minimum downtime.
Availability of spare parts: Our service teams store all critical components throughout Germany. No waiting times for spare parts or import delays.
Parallel repair: During the main repair, your fully automatic cocktail machine often continues to run in emergency mode. Basic functions remain available.
Record times: Average repair time of all cocktail machines: 22 minutes. Longest repair in 2024: 3.5 hours (total loss after overvoltage).
Preventive maintenance: Since 90% of the problems are prevented by preventive maintenance, real "repairs" have become rare.
Service guarantee: If a repair takes longer than planned, you will receive compensation or temporary replacement systems free of charge.
