Yes, you have a 14-day statutory right of cancellation from delivery of your cocktail machine. As a consumer, you can cancel your purchase without giving any reason. We also offer traders an accommodating 7-day right of cancellation.
Statutory right of cancellation: Private individuals have 14 days from receipt of the fully automatic cocktail machine to cancel. This right is guaranteed by law and is non-negotiable.
Goodwill for trade: Although traders do not normally have a right of cancellation, we also grant restaurateurs a 7-day right of cancellation. Service above and beyond legal obligations.
Informal cancellation: A simple e-mail, fax or letter is sufficient for cancellation. No complicated forms or reasons required.
Test possibility: The right of cancellation allows extensive testing of the cocktail machines in your real working environment. Test first, then decide.
No contractual penalty: Cancellation is free of charge and possible without any disadvantages. No processing fees or contractual penalties for timely cancellation.
Start of deadline: The cancellation period begins with the physical handover of the cocktail machine. Installation or commissioning do not postpone the cancellation period.
Fair arrangement: In special cases (illness, holidays) we will extend the cancellation period as an accommodation. Please contact us if you have any problems.
Advice in advance: Comprehensive advice and live demos reduce cancellation risks. Customers are usually completely convinced after a trial.
Trust: The right of cancellation shows our confidence in the quality of cocktail machines. Less than 2% of all customers use the right of cancellation.
