When will I get my money back?

Refund within 14 days of receipt of the cocktail machine: usually 3-5 working days, automatically to the payment account, transparently traceable.

Is there a return guarantee?

30-day satisfaction guarantee in addition to the right of cancellation: 100% money-back guarantee in the event of dissatisfaction with the cocktail machine, also for businesses.

In what condition must the machine be returned?

In good condition with normal signs of use: Cocktail machine must be cleaned and returned complete with accessories.

Who bears the return costs?

Zero risk for you: If you cancel your cocktail machine, we will cover all return costs - shipping, packaging and dismantling completely free of charge.

How long do I have a right of cancellation?

14 days for private individuals, 7 days for businesses: Cancellation periods begin with the delivery of the cocktail machine and can be extended in exceptional cases.

Can I cancel the purchase?

14 days right of cancellation for private individuals, 7 days for businesses: there is no risk involved in buying a cocktail machine - test it extensively, then decide.

Can the machine handle different glass sizes?

Automatic glass recognition from 0.2 litres to 0.5 litres: cocktail machine intelligently adjusts portions to any glass size - without overflowing or wastage.

What happens when an ingredient is empty?

Automatic detection and early warning: Empty ingredients only block affected cocktails, alternatives are suggested, operation continues.

How long do the ingredients last in the machine?

Spirits unlimited, juices 5-7 days, syrups 2-3 weeks: Intelligent monitoring guarantees fresh ingredients in the cocktail machine at all times.

Is training included for my staff?

Comprehensive staff training included free of charge: practical training, hygiene training and video tutorials for safe cocktail machine operation.
en_GBEnglish