Yes, we offer a voluntary 30-day satisfaction guarantee in addition to the statutory right of cancellation. If you are not 100% satisfied with your cocktail machine, we will take it back for a full refund.
30-day satisfaction guarantee: In addition to the statutory right of cancellation, we offer a 30-day satisfaction guarantee. Test longer, make a safer decision.
100% Money-back: If you are not satisfied, you will receive a full refund of the purchase price. No deductions, no processing fees, no hidden costs.
Also for trade: The satisfaction guarantee also applies to tradespeople, who normally have no right of cancellation. Special service for caterers.
Without giving reasons: You do not have to explain why you are dissatisfied. "Doesn't suit us" is a perfectly good reason.
Complete processing: We organise collection, dismantling and reimbursement in full. You have zero effort and zero risk.
Trust in quality: This guarantee shows our absolute confidence in the fully automatic cocktail machines. Less than 1% utilise the return guarantee.
Fair arrangement: Even after 30 days, we will consider fair solutions for justified complaints. Customer satisfaction is our top priority.
International validity: The take-back guarantee applies throughout Europe. Customers in Austria, Switzerland and other EU countries also benefit.
Written confirmation: You will receive the satisfaction guarantee in writing with the purchase contract. Legally binding commitment on our part.
Trust bonus: This voluntary guarantee sets us apart from other cocktail machine suppliers. Trust as a competitive advantage.
